Quote Originally Posted by UTVols2 View Post
The letter I got said we would get another letter in the mail in the fall in which you would choose to get an AT&T phone comparable to yours or upgrade via mail. It would then be mailed to you prior to the date of service switch and as of a certain date you can use the phone. This would help with 40,000 people showing up at a retail store on the date of the switch. So from what I have understood is most everything will be thru the mail.
Although I can't find anything about an expected time frame for when it'll happen that goes along with what's on the at&t site's merger info for existing customers.

Free comparable phone or data device


  • AT&T will provide you with a new, FREE phone or data device comparable to the one you have today with no additional contract term required.
  • If you prefer, you will be able to upgrade your current mobile phone to one of AT&T's innovative mobile phones like the iPhone?.2

In the coming weeks, we'll send you information and ordering instructions for your new AT&T phone or data device options. Just prior to your service transition date, we'll ship your new AT&T phone or data device and let you know the date you must begin using it.